When you receive your policy, you will get 2 claim cards. Make sure you give one to the barn or your trainer, and carry one with you. This will have a 24-hour number for you to call in the event of an emergency. The company would like to be notified before a surgery or in …
You may call our office during business hours or you can call the insurance company/carrier directly. For non-emergency claims, I suggest you call our office so we can advise you of any time limitations or exclusions that may apply. It is no fun to be surprised during a claim. There is enough to worry about!
Claims are paid on a reimbursement basis. You are responsible for paying the veterinarian and then submitting the invoices to the company for reimbursement.
Most polices require immediate notification of a claim. Usually within 24 hours. The best bet in a non-emergency situation, is to call us as soon as possible for a claim or a potential claim. If it is bad enough for the vet to come out, you should call our office.
You can email or fax a request for the change. If you have questions about the change, feel free to call or email!
You should receive the renewal application 30-60 days prior to your renewal. Please answer the questions and return the application prior to your renewal date. Some companies do not offer a grace period, therefore the application must be returned prior to the expiration date.
Most of us are very busy and do not have the time to research the coverage offered or needed. An agent can help with his/her knowledge to select the company and the coverage needed or desired.
Depends on the type of insurance. For Mortality: Age, breed, use and value of the horse. For Liability: number of horses for each type of exposure (number boarded, number in training, number of school horses, number of students etc) and you will usually need the receipts generated for each exposure. For Farm: List of dwellings, …
