Please contact the 24-hour number on the two claim card you received with your policy. The purpose of the 24-hour number is to be utilized in the event of an emergency. We advise you to give one to your horses barn or trainer, & to carry one with you. You must notify the carrier prior […]
I need to report a claim after hours, who do I contact? Read More »
To make a claim please call our offices during business hours. In the event of an emergency you can contact your carrier via the 24-hour phone number on the back of your claim card. For non-emergency claims, we highly suggest you call our office so we may advise you of any exclusions or time limitations
How do I make a claim? Read More »
Claims are paid out on a reimbursement basis. You are responsible for paying the veterinarian directly and then promptly submitting the invoices to us for reimbursement.
How am I paid for major medical claims? Read More »
We request immediate notification of a claim, or within 24 hours at most. In a non-emergency situations; it best to call us within that 24-hour window, or even prior to a potential claim. If it is dire enough for the vet to come out you should call us immediately.
Is there a time limit for reporting a claim under my policy? Read More »
You can email us at jo@equine-ins.com or fax a written request for any changes. Please contact our offices if you wish to fax your change(s). Changes to current policies are required to be made in writing. Call or email us if you have any questions.
How do I make a change to my current policy? Read More »
Please answer the questions on your renewal application and return the application prior to your renewal date. You should receive your renewal application 30-60 days prior to your renewal. Applications may be emailed or mailed to our Glendora address. Unfortunately grace periods are not offered, therefore the application must be returned and received by us
How do I renew my policy? Read More »
Obtaining insurance can be tough. We know you are very busy and do not have the time to research carriers, coverage offered, and reach out to them. By using one of our agents to obtain insurance they can use their extensive knowledge & resources to help you select the carrier & the coverage that best
Why should I use an agent to purchase insurance? Read More »
Questions vary based on the type of insurance you’re applying for. Mortality Policies: Your horse’s age, breed, use and value. Liability Policies: The number of horses for each type of exposure (number boarded, number in training, number of school horses, number of students, etc.) You will usually need the receipts generated for each exposure. Farm
What kind of questions should I expect to answer when applying for an insurance policy? Read More »
