Working with Parker Equine Insurance Agency

How do I make a claim?

To make a claim please call our offices during business hours. In the event of an emergency you can contact your carrier via the 24-hour phone number on the back of your claim card. For non-emergency claims, we highly suggest you call our office so we may advise you of any exclusions or time limitations …

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How am I paid for major medical claims?

Claims are paid out on a reimbursement basis. You are responsible for paying the veterinarian directly and then promptly submitting the invoices to us for reimbursement.

Is there a time limit for reporting a claim under my policy?

We request immediate notification of a claim, or within 24 hours at most. In a non-emergency situations; it best to call us within that 24-hour window, or even prior to a potential claim. If it is dire enough for the vet to come out you should call us immediately.

How do I make a change to my current policy?

You can email us at or fax a written request for any changes. Please contact our offices if you wish to fax your change(s). Changes to current policies are required to be made in writing. Call or email us if you have any questions.

How do I renew my policy?

Please answer the questions on your renewal application and return the application prior to your renewal date. You should receive your renewal application 30-60 days prior to your renewal. Applications may be emailed or mailed to our Glendora address. Unfortunately grace periods are not offered, therefore the application must be returned and received by us …

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What kind of questions should I expect to answer when applying for an insurance policy?

Questions vary based on the type of insurance you’re applying for. Mortality Policies: Your horse’s age, breed, use and value. Liability Policies: The number of horses for each type of exposure (number boarded, number in training, number of school horses, number of students, etc.) You will usually need the receipts generated for each exposure. Farm …

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